Important Information
Policies
To help make your stay at Hotel Marine Plaza in Mumbai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-in and Check-out
- Check-in time: From 2:00 PM
- Check-out time: Until 12:00 PM
- Guests are requested to present a valid government-issued photo ID or passport at the time of check-in.
Minimum Age and Identification
- Guests must be 18 years or older to check in.
- A valid ID is required for all guests staying at the property.
Payment and Deposit
- A credit card or cash deposit may be required upon arrival to cover incidental charges.
- Accepted payment methods include major credit cards and cash.
Cancellation Policy
- Cancellation terms vary depending on the booking type.
- Non-refundable rates cannot be changed or refunded.
- Flexible rates may be canceled or modified within the allowed time frame stated in your reservation.
Smoking Policy
- Hotel Marine Plaza is a non-smoking property.
- Designated smoking areas are available.
Pet Policy
- Pets are not allowed at the hotel. Service animals are permitted with proper documentation.
Children and Extra Beds
- Children are welcome.
- Extra beds may be available on request for an additional charge, subject to availability.
Accessibility Features
- The hotel provides wheelchair access to public areas, elevators, and select rooms.
- Guests with specific accessibility needs are encouraged to contact the hotel in advance.
Other Services
- 24-hour front desk and concierge available.
- Airport transfers can be arranged upon request for an additional fee.